Shipping Policy
Local Shipping
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We currently provide local delivery within Singapore.
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Orders are usually processed within 1 to 3 working days after payment is confirmed.
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After processing, local delivery usually takes 2 to 5 working days.
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Shipping fees will be shown at checkout before payment is made.
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Free shipping may be available for orders above $200.
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Please ensure that your delivery address, contact number, and recipient details are correct before placing your order.
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If the parcel cannot be delivered due to an incorrect address, unavailable recipient, or failed contact attempt, additional delivery charges may apply for redelivery.
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We are not responsible for delays, failed delivery, or returned parcels caused by incorrect or incomplete information provided by the customer.
International Shipping
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International shipping is available only to selected countries.
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Shipping fees may vary depending on the destination, parcel size, delivery method, and courier charges.
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Delivery time may vary depending on the destination country, courier service, customs clearance, and local delivery arrangements.
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Customers are responsible for any customs duties, import taxes, clearance fees, or additional charges required by the destination country.
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Customers are also responsible for checking whether the product can be legally imported into their country before placing an order.
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If an international parcel is delayed, rejected, held, returned, or confiscated due to customs regulations, import restrictions, unpaid duties, or incorrect delivery information, we will not be responsible for the delay, loss, or additional charges.